Contact us
How to reach a person at Blogaly, and what to include so we can help on the first reply.
Most questions have an answer in this help center: try the search box first. If you’re stuck, or the dashboard tells you to contact us, a person will help.
How to reach us
Go to blogaly.com/contact for the current ways to reach us. Write from the email address you use to log in to your dashboard. For anything to do with your account, billing or deleting data, we’ll only act on a request from that address.
What to include
- Your site’s address, for example
northern-ledger.blogaly.uk, and your custom domain if you have one. - What you were trying to do, and what happened instead.
- Any message you saw, copied exactly. On the Custom domain page, the red line is the most useful thing you can send.
- When it happened, roughly, and whether it’s still happening.
- A screenshot, if it shows the problem.
When the dashboard says “contact us”
| You saw | Also see |
|---|---|
| A site that couldn’t be created | Your blogaly.uk address |
| Your account can have 1 publication | Plans and limits |
| A paused site | Why is my site paused? |
| A domain that’s already connected, couldn’t connect or couldn’t be removed | My domain isn’t connecting |
| Changing plan | Plans and limits |
| Deleting your account | Delete your account |
Last checked against the product on 7 November 2026.
Related
My domain isn’t connectingWhat each message on the Custom domain page means, and what to change at your DNS provider to fix it.Why is my site paused?A site is paused when its subscription isn’t paid. Nothing is deleted. Here’s how to bring it back.Log in to your dashboard, reset your passwordLog in at dash.blogaly.com, reset a forgotten password, and fix the usual sign-in problems.
Still stuck?
Tell us what you were trying to do and what you saw, and we’ll help you sort it out.
Contact us