Disabled email addresses

When an address bounces or marks your email as spam, Blogaly stops sending to it. How to spot these members and when to re-enable them.

Who can do this: Administrators, in Members. Readers can also re-enable their own email.

To protect your delivery, we stop emailing an address automatically when either of these happens:

It bounced permanently. The address doesn’t exist, or the mailbox is closed. Temporary problems, like a full inbox, don’t count.
The reader marked an email as spam. We take that as a clear “stop”.

The member stays on your list with their subscriptions as they were. They just aren’t sent newsletters until email is re-enabled, and they aren’t counted in a newsletter’s Subscribers total.

How to spot a disabled address

Open the member in Members. Under Newsletters you’ll see Email disabled., the reason and the date.

The notice says	What happened
Bounced on a date	A newsletter to this address failed permanently.
Flagged as spam on a date	The reader marked one of your emails as spam.
Email disabled on a date	Sending was stopped for another reason.

To see them all, filter the member list: Filter → Newsletter subscription → Email disabled (with more than one newsletter, the field is called All newsletters). See Find, filter, label and export members.

Re-enable email

Only re-enable an address when you have a reason to think it works now: the reader contacted you, or you’ve corrected a typo in the address.

If the address was mistyped, correct it in Email on the member’s profile and select Save.
Under Newsletters, select Re-enable email.
The notice disappears and the member gets your next newsletter.

Close-up of the Email disabled notice with its Re-enable email button.

What the reader sees

When a member with disabled email opens their account on your site, they see Emails disabled with a short explanation and a Re-enable emails button. They can turn email back on themselves, and a help page explains spam complaints and bounces. Point readers there if they ask why your newsletter stopped.

Good to know

A handful of bounces is normal, especially after importing an older list. A lot of them is a sign the list needs cleaning. See How delivery works.
Disabled addresses still count towards your plan’s member limit. Delete members you’re sure are gone for good.

Last checked against the product on 7 November 2026.

How delivery works, and how to keep it goodBlogaly sends your newsletters and member emails for you. Here’s what we handle, what you control, and how to stay out of spam folders.Find, filter, label and export membersSearch and filter your members, save filters as views, label people in bulk, edit a member’s details and export your list as a CSV.Set up your newslettersTurn on newsletter sending, choose who gets your posts by default, and name, describe and add newsletters.

Still stuck?

Tell us what you were trying to do and what you saw, and we’ll help you sort it out.